Contact FaithGlow

We’re here to help.

Have a question about the kit or an order? Send a message below. If you have ordered, include your order number so we can find it.

Send us a message

A few helpful details

Checking on an order?

Include your order number and the email address used at checkout. Processing takes 2–5 business days, followed by normally 5–8 business days for delivery.

Something missing or damaged?

Tell us which item needs help. Damaged or incomplete items are replaced free. Please contact us before sending a return.

Looking for a quick answer?

When will my order arrive?

Processing takes 2–5 business days. Delivery normally takes 5–8 business days after dispatch. These are estimates, not a promise of arrival on a particular date.

What if my kit arrives damaged or incomplete?

Contact us about your order and we’ll replace damaged or incomplete items free. The kit also comes with a 30-day money-back guarantee. Contact us before returning anything to confirm the requirements.